| Customization: | Available |
|---|---|
| Warranty: | Three Years |
| Cooling Method: | Counter Flow |
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FAQ:
Q1. What's your Main Product ?
The company's main products are cooling tower
Q2. Are you a factory or trading company?
We are a professional cooling tower manufacturing factory, we have our own brand CZCT.
Q3. Do you keep the stock of your products?
A: Yes, we maintain a certain amount of standard cooling tower parts products inventory, in time to meet your needs.
Q4. Whether you have the ability to accept the product customization?
A: Products can be customized, we can design the cooling tower based on your technical data and drawings and we can sign a confidentiality agreement about your patented product, pls contact us for any further information.
Q5: What's your delivery time ?
The delivery time normally will be30-60 days , the specified delivery date will be according to customer request and order quantity .
Q6. How to reassure those who doubt the product quality and actual situations?
A professional system can ensure the whole latest development which will be monitored by you through the reports in the different stages.
Q7.How about your after sale service?
1. Warranty service
a).Warranty: 1 year.
b) .Warranty starting: acceptance date.
2. Service commitment
Warranty period:
a). Our company will be responsible for the quality problems arising from the maintenance, replacement of parts and related materials.
b). Artificial damage will be repaired by our company, but the damaged devices shall be paid.
3. Expiration of the warranty period:
a). Our company provides lifelong maintenance, but the user is responsible for the cost of labor and material.
b). Our company also provides charging upgrades and improvements following to the customer's requirements.
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